Kasumi
✦ AI Agents

Reply in seconds, not hours

Smart agents that respond, qualify, and hand off customers for you. You step in only when it matters.

kasumi — AI agent: Sales
💬Conversation
Instant response
Your customer writes and gets a reply right away. No matter the time or day.
Qualifies without you noticing
The agent asks the key questions and classifies the contact before handing it to you.
Natural conversation
Talks like a person, not a bot. Your customers cannot tell the difference.
Escalates when it matters
If the customer needs human attention, the agent alerts you and transfers the conversation.

How it works

1
Pick your agent
Select a pre-configured agent or customize one with your own instructions.
2
Train it on your business
Give it your product info, pricing, and policies. It learns fast.
3
Let it work
The agent responds, qualifies, and hands off. You review the results.

The real cost of WhatsApp customer service

Traditional approach

3 agents (24/7 coverage)$1,500 USD/mo
Training & turnover$200 USD/mo
CRM or management tool$150 USD/mo
Average response time~15 min
Concurrent conversations3-5 per agent
Estimated monthly cost~$1,850 USD/mo

Based on average LATAM salaries for customer service agents with 24/7 coverage.

With Kasumi Pulse

Starter

2 concurrent conversations, 24/7, ~10 sessions/day

$90/mo
Pro

10 concurrent, 24/7, ~29 sessions/day

$145/mo
Business

30 concurrent, 24/7, ~59 sessions/day

$295/mo
Enterprise

50 concurrent, 24/7, ~137 sessions/day

$495/mo

Responds in seconds. No schedules, no turnover, no training. AI tokens included.

Team productivity10x

Your team stops triaging and just closes. Pulse processes in seconds what an agent takes 15 minutes — your same people perform 10x better.

Serve everyone without hiring anyone new

✦Start trial · $9 for 7 days→

Activate your first agent in under 15 minutes.

Explore more

Workflows→Campaigns→Analytics→